Administrative Services

Billing

A single monthly invoice is sent from our central coordinator itemizing all charges.

Claims Analysis 

We can work with your benefits department to analyze medical and pharmacy claims to identify members at greatest need for MTM/DSM services.

Reporting

Quarterly and annual reports are included. More frequent or custom reporting is available for an additional fee. Some of our sample reports are attached. Aggregated patient demographics, outcomes, HRA results, website traffic, MTM/DSM interactions with their provider and their results, member incentives, and patient satisfaction are included in our standard reports. Return on investment and independent analysis are also available.

Member Incentives 

In addition to helping develop and providing reports to your organization regarding member qualifications for incentives, we can also directly administer the incentives every calendar quarter to reduce any administrative burden on staff.